Floor Manager - Premium Dining Experience

Join EN Prima Food And Beverage as a Floor Manager and take the lead in delivering exceptional dining experiences in one of Jakarta’s most dynamic hospitality environments. This role offers a unique opportunity to advance your career in the thriving food and beverage industry. As a Floor Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that every guest receives top-notch service and a memorable dining experience. Located in the heart of Jakarta Selatan, our restaurant is a bustling hub of activity, and we are looking for a dedicated and passionate professional to lead our team.

In this role, you will work closely with our kitchen staff, servers, and other department heads to coordinate the smooth flow of operations. You will be responsible for managing staff schedules, training new employees, and ensuring that our high standards of cleanliness and hygiene are maintained. With your strong leadership skills and attention to detail, you will play a crucial role in creating a welcoming and efficient dining environment.

If you are a seasoned professional with a proven track record in hospitality management, we invite you to apply for this exciting opportunity. Join EN Prima Food And Beverage and be part of a team that is committed to delivering exceptional service and creating unforgettable dining experiences.

📋 Tanggung Jawab Pekerjaan

• Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service.
• Manage and train staff, including servers, bartenders, and kitchen staff.
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Maintain high standards of cleanliness and hygiene in the dining area.
• Handle customer complaints and resolve issues promptly to ensure guest satisfaction.
• Monitor inventory levels and place orders as needed to maintain optimal stock.
• Prepare and present daily, weekly, and monthly reports on sales, staff performance, and other key metrics.
• Assist in the development and implementation of marketing strategies to attract and retain customers.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a supervisory or management role within the hospitality industry.
• Proven ability to lead and motivate a team to achieve high performance standards.
• Strong knowledge of restaurant operations, including inventory management, food safety, and compliance with health regulations.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers.
• Familiarity with POS systems and restaurant management software, such as Toast or Square.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• High school diploma or equivalent. A degree in hospitality management or a related field is a plus.
• Certification in food safety and hygiene is a plus.

🛠️ Keahlian

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