Collections Specialist (Remote - Bali, Indonesia)

Join Asticom, a leading provider of financial services solutions, as a Collections Specialist and play a pivotal role in managing our accounts receivable operations. This remote position, based in Bali, Indonesia, offers the perfect blend of professional growth and the flexibility to work from anywhere.

As a Collections Specialist at Asticom, you will be responsible for ensuring timely payment collection, managing customer accounts, and resolving any payment-related issues. You will work closely with our sales and customer support teams to maintain strong customer relationships and drive revenue growth.

📋 Tanggung Jawab Pekerjaan

• Manage accounts receivable by tracking and following up on outstanding invoices.
• Communicate with customers to resolve payment issues and negotiate payment plans when necessary.
• Utilize CRM software to maintain accurate customer records and payment history.
• Generate and analyze reports to monitor collection performance and identify trends.
• Collaborate with the sales team to ensure timely and accurate invoicing.
• Provide exceptional customer service to enhance customer satisfaction and loyalty.
• Stay updated on industry trends and best practices in accounts receivable management.
• Participate in team meetings and contribute to the development of collection strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Finance, or a related field.
• Minimum 3 years of experience in accounts receivable or collections.
• Proficient in using CRM software such as Salesforce or HubSpot.
• Strong communication and negotiation skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and manage multiple tasks.
• Knowledge of accounting principles and practices.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait